Shipping & Delivery

Domestic (United States)

  • Complimentary Shipping: We offer complimentary insured ground shipping on all domestic orders over $1,000.

  • Processing: Orders are processed within 2–3 business days from our Jersey City studio.

  • Courier: We utilize premium partners to ensure your garment arrives in pristine condition.

International (Non-Domestic)

  • Customer-Supported Shipping: All international shipping costs are calculated at checkout and are the responsibility of the customer.

  • DDU (Delivered Duty Unpaid): Please be advised that international orders are subject to import duties and taxes levied by the destination country.

  • Customs Responsibility: All local fees and taxes are the responsibility of the recipient and are not included in the Lucien the Label checkout total.

  • Reliable Logistics: We partner with DHL Express and FedEx for secure, tracked global delivery.

Returns & Exchanges

Returns & Exchanges

Our 60-Day Confidence Guarantee

We believe a Lucien piece should be "The One"—a permanent part of your story that improves with age. To ensure you have ample time to experience the fit and quality of our leather, we offer an extended 60-day return and exchange window.

  • The Condition: To receive a full refund, items must be in their original, unworn condition with all tags attached. Because leather is a natural, delicate material, garments must be free of scuffs, marks, or scents.

  • Exchanges: We offer one complimentary domestic exchange to help you find your perfect silhouette.

  • International Returns: Customers are responsible for all return shipping costs, duties, and taxes associated with international returns.